PRIVACY POLICY
Effective Date: August 2026
Thank you for shopping with Optimal Research Supps. Customer satisfaction is important to us. Please read this Return & Refund Policy carefully before placing your order.
ORDER CANCELLATIONS
Orders may be canceled only before they have been processed or shipped.
Once an order has entered fulfillment or has been shipped, it cannot be canceled or modified.
To request an order cancellation, please contact support@optimalresearchsupps.com immediately with your order number.
Approved cancellations will be refunded to the original payment method within 5–10 business days
2. INFORMATION WE COLLECT
Information You Provide
We may collect information including:
● Full name
● Email address
● Phone number
● Billing and shipping address
● Order information
● Payment information (processed securely by third-party payment providers; we do not
store complete payment card information)
● Customer support communications
● Any information voluntarily submitted through contact forms
Information Collected Automatically
When you visit our website we may automatically collect:
● IP address
● Browser type
● Device information
● Operating system
● Pages visited
● Time spent on pages
● Referring websites
● Website usage information
● Cookies and similar technologies
3. HOW WE USE YOUR INFORMATION
We use your information to:
● Process and fulfill orders
● Process payments securely
● Arrange shipping and delivery
● Provide customer support
● Respond to inquiries
● Improve our products and services
● Improve website performance
● Detect fraud and unauthorized activity
● Maintain website security
● Comply with applicable legal obligations
We do not sell your personal information.
4. Sharing Your Information
We may share information with trusted third parties including:
● Payment processors
● Shipping providers
● Website hosting providers
● Email service providers
● Analytics providers
We may also disclose information:
● When required by law
● To protect our legal rights
● During a business acquisition or merger
● To resolve payment disputes when necessary
5. California Privacy Rights (CCPA / CPRA)
California residents may have the right to:
● Request access to personal information
● Request deletion of personal information
● Request correction of inaccurate information
● Request information regarding data collection
● Exercise applicable privacy rights without discrimination
6. Data Retention
We retain personal information only as long as reasonably necessary to:
● Complete transactions
● Provide customer service
● Maintain business records
● Comply with legal obligations
● Resolve disputes
7. DATA SECURITY
Optimal Research Supps uses commercially reasonable administrative, technical, and physical safeguards to protect personal information.
Although we take appropriate security measures, no system can guarantee complete security.
8. THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before providing personal information.
9. CHILDREN’S PRIVACY
This website is intended for individuals 18 years of age or older
We do not knowingly collect personal information from children.
If we become aware that information has been collected from a child, we will promptly delete it.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated Effective Date.
Continued use of the website constitutes acceptance of the updated Privacy Policy.